1. I have always felt that down-to-earth work will be able to develop, but three years have passed, the promotion of no news at all, on the contrary, this year's new colleagues, some transferred to the county bureau, some went to the city council.
2. Every day, I face all kinds of customers, and when I meet those unreasonable ones, I really want to dislike them, but I am afraid of being complained.
3. I feel that there is no sincerity among my colleagues, and everyone has one thing on the surface and one thing behind the back.
4. Obviously see the middle leadership does not act, the heart is very upset, said the opinion but was targeted.
Hello!
Seeing that you are a bit lost and confused in your work, let me share some of my views and hopefully inspire you a bit.
1. Does pragmatic drilling always lead to promotion?
By pragmatic drilling you probably mean learning the business, but that alone is not enough. Promotion also depends on your leadership, interpersonal skills, and luck, such as whether there are any vacancies. Therefore, pragmatic study is the foundation, but you have to work hard in many ways. If you keep blaming external factors, you may miss the opportunity to promote yourself.
2. How to deal with unreasonable customers?
If you work at a window, it's normal to encounter difficult customers. If you see more of them, you will be more tolerant. Explain patiently first, convince people with reason, and if the other party still makes a fuss, you can stay calm. If you want to dislike them, you can, but you have to think about the consequences. If you are afraid of complaints, it is better to put up with it.
3. Feeling that coworkers can't be trusted and don't mean what they say.
What you think in your mind is what you tend to see, this is what psychology calls the "retinal effect". You feel bad about your coworkers, probably because you are hostile to the environment. The external environment is like a mirror that reflects your inner self. You can reflect on whether this feeling comes from your own hostility, or whether your expectations were too high and you were disappointed. Adjust your mindset, lower your expectations and be softer.
The workplace is mainly collaborative work, there is competition between coworkers, don't expect to become close friends with coworkers. Make more friends outside, coworker relationship is cooperation, do a good job on the job.
4. What about leadership inaction?
It's upsetting to see the mid-level inaction, and it's upsetting to talk about it and be put in the shoes.
Everyone has a role to play, do your job first. If you're not in your position, don't do your job, meaning don't worry about it if you're not in that position. Pay more attention to your own growth, learn from others' strengths, keep a low profile, and when you're good enough, you'll have the opportunity to be promoted and then make a big impact.
Life is all about mindfulness, focusing on changing your own faults and not focusing on the faults of others.
The above thoughts are with you. I hope Red Rain's reply helps, and thanks for asking!
